Tanishq Digital Gold Platform provides a live sell price quote. You can choose to sell any amount starting with a minimum of Re 100 to a maximum of the amount of SafeGold that you own. The sell quote may be temporarily unavailable in the unlikely event of a disruption in the bullion market.

When you sell your gold, you’ll receive funds against it in a verified bank account in your own name. You can add your account details prior to the sale, which will be verified by DGIPL. Once the verification is complete, you’ll receive the proceeds post the sale of your gold, within 5-7 working days. If the sell transaction has been made on Friday/Saturday or Sunday, then you will receive your sales proceeds by Tuesday of the following week.

If the sales proceeds have not been received within 7 working days of the transaction, please email our customer service team at [email protected] with your related transaction details, and we shall resolve your issue.

In case you are facing any issues with uploading your proof of Bank account documents or completing the verification, please reach out to our support team with a screenshot of the issue on [email protected]

DGIPL offers international grade bullion from institutional suppliers and sells this to consumers. When customers sell the gold back, the gold is sold back to institutional participants in the wholesale bullion market, where the buyback rate is lower than the selling rate – this is referred to as the buy-sell spread.
In addition to the buy-sell spread in the commercial bullion market, GST is added to the buy price, but it is not levied on any sell transactions. Further, there are charges incurred on the payment gateway, trustee, insurance and custodian fees which also contribute to the difference in buy and sell price.

No, you cannot cancel the order once it has been successfully placed on the platform.

In the event of your death, as per the process specifically allowed by DGIPL , and subject to the required due diligence, the title to your gold lying in the vault and your account shall transfer to your legal heir, subject to legal heirs providing valid documents to the satisfaction of DGIPL to prove their heirship.

Users can sell their Tanishq digital gold after 3 working days of making the purchase.